Shipping and Returns Policy
You will be informed via email, at the time of shipping of your device from our warehouse.
We ship our products to multiple EU countries by way of an EU Shipping Facility. In case of orders from within our shipping zone for the EU, the item price will include Value Added Tax. For countries other than the US and the EU, VAT shall be charged upon delivery.
For orders outside our US and EU shipping zones, the customer shall be individually responsible for any and all import taxes, duties and brokerage costs and fees. These charges are exclusive from our handling and shipping costs, for your order. Taxes and custom duties are subject to variation; from one country to another. Consult with your relevant customs agency for estimated cost details. Taxes and custom duties are not refundable. In case of refusal of a shipment due to unforeseen import fees, the original shipping cost as well as brokerage fees, custom duties, import taxes and shipping charges, if any, shall not be reimbursed.
Service (AS IS)
Despite our commitment to produce products of the highest quality, certain things are beyond our control.
AS PERMITTED BY REGULATORY LAW TO THE UTMOST EXTENT, TOPO AND ITS SUPPLIERS, DISTRIBUTERS AND AFFILIATES, OFFER NO WARRANTIES, NEITHER EXPRESSED NOR IMPLIED, ABOUT THEIR PRODUCTS. THE CUSTOMER IS SOLELY RESPONSIBLE FOR ANY AND ALL INCIDENTS RESULTING FROM THE PURCHASE AND/OR USAGE OF ANY PRODUCTS. ALL PRODUCTS ARE THEREFORE SOLD ON AN ‘AS IS’ BASIS. WE DISCLAIM ANY AND ALL GUARANTEES OF MERCHANTABILITY, ROBUSTNESS FOR ONE SPECIFIC PURPOSE AND/OR NON-INFRINGEMENT.
Claims are Barred through Time
You hereby agree that despite any law or statute contrary to, and any applicable process for dispute resolution; any and all claims that might have arisen related to or out of usage of the products or contrarily under the mentioned must be registered within the period of twelve (12) months, after such a cause for action arose. In case of the time period having expired, you hereby register your agreement for lifelong refusal of acceptance of your claim by the company.
All provisions within this particular section, titled ‘Claims are Barred through Time’, shall constitute a written, legally tethering agreement independent of the previous; by and in between the company and the customer.
The TOPO MELODY is a product, NOT intended or designed for usage by children under the age of 18. The Terms of Usage carry the requirement that TOPO MELODY users must be of 18 years and above, should they want to browse products and make purchases. People under the age of 18 are hereby requested to refrain from submission of any rehire information to TOPO MELODY.
Our products and all they entail are NOT a replacement for conventional medicine or medical treatment. Consult a medical expert before and after usage as well as on a regular basis.